‘Do not abuse our staff’: Councillors call out abuse of staff during industrial action

‘Do not abuse our staff’: Councillors call out abuse of staff during industrial action
Staff reporter

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Staff reporter

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newsdesk@tyronecourier.co.uk

Wednesday 3 August 2022 14:34

Mid-Ulster District Council’s party leaders have joined together to call out the abuse which some of the organisation’s staff are facing from residents during the current period of industrial action.

The Council’s four party leaders, Councillor Cathal Mallaghan, Councillor Paul McLean, Councillor Mark Glasgow and Councillor Malachy Quinn issued a joint statement asking for residents to be respectful when dealing with staff in person, on the phone, by email or via social media.

“We understand the frustration and anger that many residents feel about the industrial action, which we know is having a severe impact on our bin collection services and also affecting our leisure provision.

“While the vast majority of customers are pleasant, there are some who are rude and abusive which is completely unacceptable.

“Before anyone shouts or swears at a member of our staff, we ask that they stop and think: if this was your son, daughter, wife, husband, brother or sister, and they were at work, doing their jobs to the best of their ability, how would you feel about them being on the receiving end of rude and aggressive behaviour or foul language?

“All our staff deserve to be treated with respect at all times, but particularly so when they are working to manage a very challenging situation which is not of their making”.

The industrial action by Unite is now in its second week and is scheduled to continue until Sunday 21 August.

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